Welcome to Fortuna Fabrics. At Fortuna Fabrics, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our WooCommerce store or interact with us.
1. Information We Collect
We collect and process the following types of information:
a. Personal Information
When you place an order, create an account, or subscribe to our newsletter, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely by third-party providers)
b. Non-Personal Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages viewed and time spent on the site
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To communicate with you regarding your orders, inquiries, or promotions
- To improve our website, products, and services
- To comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Track website performance
- Offer personalized product recommendations
You can manage or disable cookies in your browser settings. However, some features of our website may not function properly without cookies.
4. Sharing Your Information
We respect your privacy and do not sell or rent your personal data. However, we may share your information with trusted third parties, such as:
- Payment processors
- Shipping partners
- Marketing and analytics tools
These third parties are bound to handle your data securely and only for the purposes we specify.
5. Data Security
We implement robust security measures to protect your data from unauthorized access, loss, or misuse. Our website uses SSL encryption to ensure secure transactions.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you
- Correction: Update any inaccuracies in your data
- Deletion: Request the removal of your data from our systems
- Objection: Opt-out of marketing communications
To exercise these rights, please contact us at official@herbalsilks.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:Fortuna Fabrics
Email: official@herbalsilks.com
Phone: +91-8921904119
Address: Fortuna Fabrics Thittavelikkara Balaramapuram 695501