Welcome to Fortuna Fabrics. By accessing or using our website (the “Site”) and services, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). If you do not agree with these Terms, please refrain from using our website.
1. Introduction
These Terms govern your use of our website and the purchase of any products listed on our WooCommerce store. The terms “we,” “us,” or “our” refer to Fortuna Fabrics. The terms “you” or “your” refer to any person accessing or using our website.
2. Eligibility
To purchase from our store, you must:
- Be at least 18 years old or have the consent of a legal guardian.
- Provide accurate and complete information when placing an order.
3. Products and Pricing
a. Product Information
We strive to ensure accurate descriptions and images of our textile products. However, slight variations in color, texture, or size may occur due to screen settings or manufacturing processes.
b. Pricing
All prices listed on our website are in [Insert Currency] and are subject to change without notice. Prices exclude applicable taxes and shipping costs, which will be added at checkout.
c. Stock Availability
Products are subject to availability. We reserve the right to limit quantities or cancel orders for items that are out of stock.
4. Orders and Payments
a. Order Process
Placing an order constitutes an offer to purchase a product. Orders are subject to acceptance by us. Once your order is confirmed, you will receive an email with the order details.
b. Payment Methods
We accept Credit/Debit Cards, etc. Payments are processed securely through third-party payment gateways.
c. Order Cancellations
We reserve the right to cancel orders for reasons including but not limited to:
- Fraudulent or unauthorized activity
- Incorrect pricing or stock errors
- Force majeure events
5. Shipping and Delivery
a. Shipping
Shipping costs and delivery times vary depending on your location and the chosen shipping method. Detailed information is provided at checkout.
b. Delivery Delays
We are not responsible for delays caused by courier services, customs clearance, or other unforeseen events.
c. Risk of Loss
Ownership and risk of loss for products pass to you upon delivery.
6. Returns and Refunds
a. Return Policy
We accept returns within 3 days of delivery for unused and undamaged products in their original packaging.
b. Refunds
Refunds will be processed within [Insert Timeframe] after we receive the returned item. Shipping fees are non-refundable unless the return is due to our error.
c. Non-Returnable Items
Customized, personalized, or discounted items may not be eligible for return. Please review product-specific return policies before purchase.
7. Intellectual Property
All content on our website, including images, logos, product descriptions, and designs, is the property of Fortuna Fabrics and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
8. User Conduct
By using our website, you agree not to:
- Violate any applicable laws or regulations.
- Interfere with the security or proper functioning of our website.
- Submit false or misleading information.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability is limited to the amount paid for the product(s) in question.
10. Indemnification
You agree to indemnify and hold harmless Fortuna Fabrics, its affiliates, and employees from any claims, damages, or expenses arising out of your use of our website or breach of these Terms.
11. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction], without regard to its conflict of law principles. Any disputes shall be resolved in the courts of [Insert Jurisdiction].
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our website constitutes your acceptance of the updated Terms.
13. Contact Information
If you have any questions or concerns about these Terms, please contact us:
Fortuna Fabrics
Email: official@herbalsilks.com
Phone: +91-8129804119
Address: Fortuna Fabrics Thittavelikkara Balaramapuram 695501